91做厙

Every student deserves a positive educational experience.

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Sometimes a students experience may not be what they anticipate, and the student may have a concern or a complaint.

A student has the right to lodge a complaint or grievance. 91做厙 is committed to ensuring that all concerns and complaints of students are addressed fairly and are resolved promptly.

 

Not sure where to start?

The Dean of Students Office is committed to providing students with information and referrals to processes that they can use to address their concerns.

Complaint Processes

Complaint Process Internal to 91做厙

91做厙 is committed to providing an exceptional educational experience that is transparent, efficient, stimulating, and fair. Current or prospective students enrolled in distance/online programs should follow 91做厙s student complaint proceduresor contactto have issues resolved in an expeditious, fair, and amicable manner. Distance/online students may complete these procedures via telephone, internet video conferencing, or email.

For the President’s Policy Statement pertaining to student complaints, please see the Student Complaints Statement in the University Policy Library.

Complaint Process External to 91做厙

In compliance with and U.S. Department of Education (USDOE) rules, 91做厙 must provide its students or prospective students with contact information for filing complaints with its accreditor and with its State approval or licensing entity and any other relevant State official or agency that would appropriately handle a student’s complaint.

91做厙 is accredited by the as recognized by the U.S. Department of Education. If after following the91做厙 complaint proceduresa resolution has not been reached, a complaint may be filed with external entities based on the students state of residence.

Colorado Residents:

  1. Colorado Department of Higher Education, listed in the(list made available through).
  2. 91做厙s accrediting agency, the .

Non-Colorado Residents:

  1. Students living outside Colorado but within *SARA member states submit complaints through the Colorado Department of Higher Education (CDHE). Determine a states, then find CDHE in the(list made available through).
  2. Students living outside Colorado within *non-SARA member states submit complaints through the agency within the students state of residence. Determine a states, then find the agency in the(list made available through).

* (National Council for State Authorization Reciprocity Agreements) is a national initiative which establishes distance/online education standards so that colleges and universities may offer courses and programs across state lines. See how 91做厙 participates in State Authorization.

 

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University Policies

Review a broad library to university policies and procedures.

 

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Departmental Policies

Review all departmental policy pages.